Each moment of every Uniworld cruise is focused on a singular goal: to give guests the unique and unforgettable experience you seek, with the personalized, industry-leading service you deserve. Uniworld’s commitment to delivering moments beyond compare begins before you ever step foot onboard. 
 

To ensure that we are delivering luxury of the highest order, our in-suite butlers are trained under the storied tutelage of Zita Langenstein at England’s Ivor Spencer Butler School. When guests choose to stay in a suite onboard our award-winning ships, they experience the same level of craft, care and attention to detail exhibited in the world’s finest hotels and royal houses, including Buckingham Palace. From serving you champagne on the top deck to perfectly pressing your clothing, our butlers approach every task in the most professional yet friendly manner. 

Beyond the rigorous training, our butlers’ passion and genuine love of hospitality elevates the Uniworld experience into a class of its own—one of many reasons why we’ve earned the distinction of the world’s best and most awarded luxury river cruise line ever.

When it comes to service, Uniworld knows the tiniest of details have the biggest impact. That’s why we take great pride in our long-lasting relationships with guests—for whom there is “No request too large, no detail too small.” With one of the highest staff-to-guest ratios in the river cruise industry, our professionally trained staff never tires of going above and beyond to create extraordinary experiences, both onboard and onshore.